SCOR Model for Supply Chain

  • Categories SCORSupply chain
  • Duration 1h 32m 55s
  • Total Enrolled 7
  • Last Update January 22, 2022



The Supply Chain Operations Reference (SCOR) model provides a reference framework for efficiently analysing and measuring supply chain performance. The SCOR model covers the supply chain from the supplier’s supplier right through to the customer’s customer. Each link in the chain revolves around the same five processes: plan, source, make, deliver and return.

About the SCOR Model

The SCOR model was developed in the USA and is managed by the APICS Supply Chain Council. This reference framework enables users to identify, manage and discuss supply chain processes. It is based around five distinct processes:

  1. Plan: Alignment of supply and demand in order to develop a plan that meets the purchasing, production and distribution requirements.
  2. Source: Procurement of goods and services that are needed to meet the demand.
  3. Make: Transformation of raw materials and components into finished products.
  4. Deliver: Supply of finished products, including order management, warehouse management and transport management.
  5. Return: Finished products that are returned, for whatever reason.

Performance indicators within the model

One aspect of the SCOR model is a set of performance indicators (KPIs) enabling supply chain performance to be measured. Examples of such KPIs include:

  • Perfect order fulfilment
  • Order fulfilment cycle time
  • Total cost to serve
  • Cash-to-cash cycle time
  • Return on working capital

What Will I Learn?

  • Understand about global metrics standard for Supply Chain
  • Also about benchmarking

Topics for this course

8 Lessons1h 32m 55s

Session 1 SCOR intro

Supply Chain Operations & Reference model00:11:13

Session 2 Four section of SCOR

Session 3 Practices & people

Session 4 Attributes & Metrics

Session 5 Supply chain metrics

Session 6 SCOR levels

Session 7 Supply chain agility

Session 8 Certification

About the instructor

I am a Supply Chain / Logistics / Sourcing Professional. Trainer and consultant. Worked in large MNCs in Supply Chain, Logistics for nearly 3 decades and have in-depth practical knowledge in each of the sub-domains Currently engaged in consultation, training and certification programs of world's leading Supply Chain Institutes. Also have our own job oriented programs. Sub domains includes Materials, Logistics, Supply Chain Analytics, Purchasing/Sourcing, Warehousing, Transportation, Inventory Optimization etc Saved in Millions for organisations, in Inventory optimizations and improved all related processes Improved customer fill rates and reduced cost of operations Solved work-place issues / problems in their occupation of Supply Chain professionals Specialties: Supply Chain Management, Logistics, Sourcing, Material Planning, Forecasting, Production scheduling, Warehouse management, Picking and line feeding, Logistics, Imports, exports, EOU, Lean, Operational Excellence, Productivity Improvement, employee & contractor management, Legal compliance ASCM, APICS, ISM
4.32 (139 ratings)

24 Courses

151 students

Student Feedback


Total 5 Ratings

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Good to learn for everyone, nice learning experience also good to develop your skills

Well, advanced course for in-depth knowledge of the subject. I really enjoyed the course, learned new useful knowledge worth full.

Nice content and explanation
Overall is purely good program to learn

It was a really great course. He explain the topics with exercises to see how it can be applied in the industry.

Purchased for 1999rs program, it’s really worth to pay for this program need more programs from your side


Material Includes

  • Videos


  • Basic knowledge in Supply Chain

Target Audience

  • Juniors to Seniors
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