Supply chain metrics are the numbers and ratios a company tracks to measure how efficiently it delivers goods to customers. Keys to efficiency in supply chain execution include how well and cost-effectively companies drive the flow of materials from procurement to delivery, including activities like production, warehousing and transportation.
The right metrics shed light on where to invest to achieve maximum returns.
Supply chain key performance indicators (KPIs) quantify how well a supply chain is performing. Leaders need to decide which KPIs are most important to track.
Because there are many metrics that can add value, we often advise companies to divide supply chain KPIs into tiers based on functions. A company may decide on a bucket of top metrics that are most important to its business and watch some lower-tier KPIs occasionally.